Terms of use

UK Air Con Tracker (ukaircontracker.co.uk) is a trading name of POLICYANDPLAY LTD, a company registered in England and Wales (company number 17253846). Registered office: 7 Cosford Drive, Shortstown, Bedford MK42 0DQ, United Kingdom. Email hello@ukaircontracker.co.uk. We are not VAT registered. By using the site or buying from us you agree to these terms. If you do not agree, please do not use the site.

• The tracker (free). Stock and price information for fans, air conditioners, heaters and similar kit across UK retailers, with free tools and alerts. For this part, we are not the seller: you buy from the retailer, on its site and under its terms. We are not the seller, agent or guarantor for any retailer or product.
• PDF guides and templates (paid). We sell these ourselves, as the seller. Sections 3 to 6 apply to them.
• Installer lead credits (paid, businesses only). Sold to installers. Sections 3, 4 and 8 to 11 apply, but the consumer rights in section 6 do not.

Prices are in pounds sterling and shown on each product page. We are not VAT registered, so no VAT is charged and the price shown is the total you pay. There are no hidden fees. You pay by card through Stripe. We never see your card number.

When you tick the immediate-access box and press the buy button, you are making an offer to buy. The contract is formed when Stripe takes your payment and the guide opens on the confirmation page. Guides are delivered instantly as a download or web page. Keep a copy. Stripe emails a receipt to the address you used at checkout.

Before you pay, we ask you to confirm that you want access straight away and understand you lose your 14-day right to cancel once access starts. Our refunds and cancellation page explains this, and our money-back guarantees, in full.

You get a personal, non-transferable licence to use the guide you bought. You may print it and keep copies for your own use. The Holiday Let Welcome Book template may be edited and used for your own holiday lets and guests. You may not resell, share or publish the guides or templates, or put them on another site. They are for information only. They are not legal, financial, electrical or energy advice, so check the details for your own home with a qualified person before you act on them.

If you are a consumer, the Consumer Rights Act 2015 says digital content we sell you must be of satisfactory quality, fit for the purpose it was sold for and as described. If it is not, you are entitled to have it repaired or replaced. If that is not possible, or it is still not right, you can have a price reduction or a refund. If a guide damages your device or other digital content because we did not use reasonable care, you may be entitled to a repair or compensation. See the refunds page for how to ask. Nothing in these terms affects your statutory rights as a consumer.

Stock and prices change extremely fast in a heatwave or cold snap. We check and timestamp our data, but it is for guidance only and may be out of date by the time you read it. The price and availability on the retailer’s own checkout is the one that counts, so confirm it there before you buy. We do not promise that the information is complete, current or free of errors.

Some outbound links are affiliate links. If you buy after clicking, we may earn a commission at no extra cost to you. This never changes the prices or ranking we show. These links are marked “affiliate link”. eBay listings that are used, refurbished or otherwise not new are labelled as such. See our affiliate disclosure.

Please do not scrape the site at a rate that harms it, try to break into it, submit false quote requests or installer details, or use it for anything unlawful. We may block access if you do.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law. Nothing affects your statutory rights as a consumer.

Subject to that, and to the extent the law allows, we are not liable for loss that comes from relying on the free stock and price information, from acting on a price or stock status that has since changed, or from your dealings with any retailer or installer. If you are a business, our total liability to you for anything connected with the site or a purchase is limited to the price you paid us in the 12 months before the claim.

The site’s design, text, guides and original data compilation belong to POLICYANDPLAY LTD. Product names and retailer brands belong to their owners and are used for identification only. You may link to us freely.

We may update these terms. The date at the top shows the latest version. A change does not affect a guide you have already bought. If we make a material change that affects people who have given us their email address, we will tell them by email before it starts.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts.

We only email you about what you signed up for and confirmed: restock alerts for the products you chose, Climate Watch heads-ups, and the weekly stock email if you ticked its own box. A restock alert never signs you up to the weekly email.

• Leave one list. Every email has an unsubscribe link for that alert or email only. Your other alerts carry on.
• Leave everything. Every email also has an “unsubscribe from all emails” link, and you can use the unsubscribe from all emails page in the site footer at any time. It stops every alert, heads-up and newsletter to your address at once.
• Or just ask. Email hello@ukaircontracker.co.uk and we will remove you by hand.

Unsubscribing is free and takes effect straight away. You never need an account or a reason. Your rights over your data, including your right to object to direct marketing at any time, are set out in our privacy policy.

Questions about these terms? Email hello@ukaircontracker.co.uk.